Quantaleap

Desktop Support Technician

Louisiana, LA
Contracted to Full Time
Experienced

Role : End User Technical Support Analyst                                 
Location: Hybrid, Louisiana
Duration: Longterm
Job ID: SR-5225181
 
Scope:
• Responsible for basic field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems. 
• Responsible  for  basic  field  support  hardware  and  software  device  support  including troubleshooting, hardware replacement, applying prebuilt image packages. 
• Responsible for remote software and device support and problem resolution, which includes advanced troubleshooting, installation and configuration. 
 
Expertise and/or relevant experience in the following areas are mandatory: 
• Customer Service Skills 
• Windows Imaging and Driver Management 
• User Profile analysis and migration 
 
Expertise and/or relevant experience in the following areas are desirable but not mandatory: 
 • Active Directory Domain Services 
• Troubleshooting skills with basic hardware and software components 
• Experience in deployments with Microsoft System Center Configuration Manager 
• Desktop and Mobile Device imaging and user transition 
• Third party software to be migrated and handled on a case by case basis 

 
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*